Any skin care refund must have a skin analysis performed within no more than 24 hours post treatment
Skin care products can only be refunded if unopened. In case of possible skin reaction, skin analysis has to be performed no more than 24 hrs after the usage of the product.
MD Skin requires 48-hour notice of cancellation. A $30 fee will be charged if cancellations are made after the 48 hours, and for NO Shows a $50 charge will be applied. For Chronic offenders a full charge will be required to reserve the next appointment
Although, all skin treatment and skincare products prices are subject to change without notice, we suggest that you opt in, to receive our courtesy e-mail notification of pricing changes and new discounts promotion when available.
Children under the age of 18 years old need a signed parental agreement in order to receive a treatment.
We request that you arrive at least 15 minutes prior to your first visit to allow you the time to fill out our patient questionnaire. If late arrival is inevitable on your appoint time scheduled, your treatment service may be shortened as a courtesy to our next patient. You will be charged the full value of your treatment.
Rescheduling an Appointment series
It is very important that you follow up with your appointment series, before leaving the office; we recommend that you reschedule your next appointment, to make sure that you will receive your next treatment within the time frame recommended.
Please refrain from the use of your cell phone when in the treatment room, and keep your voice low when using your cell phone in the waiting area as a courtesy of the other patient and the receptionist.
Children are not permitted in the treatment room, and children under 10 are not allowed in the waiting area unattended from an adult.
Gratuities are not an obligation and are a matter of personal discretion, reflecting in your level of satisfaction with your service and the service provider.
We strongly suggest that you remove all your jewelry before treatment. We regret that MD Skin and MD Wellness cannot be responsible for forgotten items.